Shipping Policy
About Our Delivery and Shipping Services
We provide shipping within India and to multiple locations outside India. We have tie-ups with leading logistics provider to handle your order in the best possible way and to ensure a safe and fast delivery to you.
Further, you acknowledge and accept that the title and risk of all products ordered by you and delivered to you shall pass on to you upon your receipt of the delivery thereof.
Summary of Shipping Charges
Please see below a list of the shipping charges that may be levied on your order placed with us, basis the delivery location and preferred mode of payment:
Shipping Charges for Delivery Within India
- We provide free shipping within India for prepaid as well as cod orders.
Shipping Charges for Delivery Outside India
- We provide shipping to international locations for all prepaid orders.
- Shipping costs for international is calculated as per location and total weight of the package.
- Please note that the Cash on Delivery option is not available for orders being shipped to international locations outside India.
Our Dispatch Policy:
We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest. Our standard dispatch timelines range from between 1 – 15 working days from the date of successful placement of your order. Our standard dispatch timeline takes into consideration such orders for which we may have to sometimes make a new piece based on your order. However, if your order is already available with us in the desired size, we dispatch it within 2 – 3 working days from the date of successful placement of you order.
Once the order is dispatched, it normally takes 3-6 business days depending on the pin code for delivery within India and 3-5 business days for deliveries outside India. Unforeseen circumstances on our other logistics provider’s end may sometimes cause delays, however, please be rest assured that our customer service team will be working very closely with the logistics provider to get your orders delivered at the earliest. You can also contact us at kraftsmiths contact page for any queries related to your order and shipping.
Customs and Import Duties Information on International Shipments:
You order may be subject to import duties that are levied once the package reaches the destination country. An additional charge towards import, customs and taxes may be levied by the custom authorities, and the same shall be borne by you. Please note that Kraftsmiths has no control over these charges and cannot predict what they may be in actuals. Customs policies vary widely from country to country, and we recommend contacting the local customs office or their website for further information.